Haven't received your pre-order yet? Please contact us at contact.flowmotion.co and we will get back to you as soon as possible.
When your order ships - you’ll receive an email and SMS from DHL with tracking number and delivery information. Estimated shipping time is 2-5 days
Need to update your address?
Reach out to us at contact.flowmotion.co with the new address, and we'll make sure your package reaches the right destination.
Shipping to Canada or Europe? Here’s what you need to know about taxes:
VAT (Value Added Tax) is not included in your purchase, and your government requires you to pay VAT on arrival (this is out of our control).
Europe: With an estimated average VAT of 21% in Europe, you can expect to pay €50-70 in VAT (including fees) to your local tax authorities. The payment will be handled and collected by DHL Express.
Canada: With an estimated average HST (Goods and Services Tax plus Provincial Sales Tax) of 13% in Canada, you can expect to pay $50-60 CAD to your local tax authorities. The payment will be handled and collected by DHL Express.
Get ready to use your FlowMotion ONE!
Watch our 2-part Getting Started series, taking you through the basics and some powerful tips to make the most of your FlowMotion ONE